Tag: Employee Experience
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How Employee Experience Connects with Customer Experience
Positive employee experience begets customer experience. It’s the circle of life in business, in fact. The concept is simple to follow. Employees, who feel valued and whose wellness at work is a priority of their managers and executives, will have the motivation to produce and treat customers with respect and white-glove service. Any organization who…
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ADP Survey Reveals What Employees Really Want from Work
Workers want higher pay, more flexibility, and support from employers, according to ADP’s People at Work 2023 survey. HR professionals can compare the results with their own responses in the most recent HR Exchange Network State of HR report. Specifically, more than 40% of employees said they are underpaid. The most satisfied employees were those with a hybrid schedule,…